15% OFF SITEWIDE · CODE: BOO15 FREE SHIP OVER $75 ORDER BY OCT 27, 3PM ET FOR HALLOWEEN ARRIVAL 2–5 DAY US SHIPPING 30-DAY RETURNS · NO QUESTIONS 15% OFF SITEWIDE · CODE: BOO15 FREE SHIP OVER $75 ORDER BY OCT 27, 3PM ET FOR HALLOWEEN ARRIVAL 2–5 DAY US SHIPPING 30-DAY RETURNS · NO QUESTIONS
Skip to main content

Shipping Policy

Shipping Policy

Last updated: August 23, 2026

Free Shipping — All Orders

Hauntloot offers free standard ground shipping on every order shipped within the United States. No minimum purchase required, no shipping fees added at checkout.

Delivery Times

All delivery estimates are in business days (Monday–Friday). Delivery time begins the day the order ships, not the day it is placed.

  • Standard Ground (Free): 3–7 business days after processing
  • Expedited (2-Day): Available on select items — flat $19.99, arrives in 2 business days after processing
  • Express (Overnight): Available on select items — flat $39.99, arrives next business day when order is placed before 12:00 PM MST
  • Fast Track: Available on select items during Halloween season with priority handling — arrives before October 31

Order Processing

All orders are processed and shipped within 1–3 business days of receipt. Processing occurs Monday–Friday, excluding U.S. federal holidays. Orders placed Monday–Friday before 12:00 PM Mountain Time typically ship the same or next business day. Orders placed on weekends or holidays are processed the next business day.

Large or oversized items may require an additional 1–2 business days for handling, including life-size animatronics and inflatables over 8 ft.

Tracking updates typically appear within 24 hours after the shipping label is created.

Shipping Origin & Destinations

All orders ship from our facility in Phoenix, Arizona. Shipping is available exclusively within the United States, including:

  • All 50 states
  • Washington D.C.
  • Puerto Rico
  • U.S. military APO/FPO addresses

International shipping is not available at this time.

Address Accuracy

Customers must verify the shipping address at checkout. Hauntloot is not responsible for orders shipped to addresses entered incorrectly by the customer. Address corrections may be possible if you contact info@hauntloot.com within 1 hour of placing the order and the order has not yet shipped.

Undeliverable Packages

For packages returned as undeliverable (bad address, refusal, unclaimed), we will contact you to arrange reshipment. Reshipment shipping costs are the customer's responsibility. If reshipment is not requested within 30 days, we will issue a refund for the merchandise less original outbound shipping and a 10% restocking fee.

Damaged Packages

If your package arrives damaged, email info@hauntloot.com within 48 hours of delivery with photos of the damaged item and packaging.

Missing "Delivered" Packages

If a package is marked "delivered" but not received, first check with neighbors and your local carrier. Contact Hauntloot within 7 days of the reported delivery date so we can file a claim with the carrier.

Contact Us

Shipping questions:

Auction Nation LLC dba Hauntloot
1 W Deer Valley Rd Suite 105
Phoenix, AZ 85027

!